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Cookies Policy

Cookies Policy

We use cookies on our website to enhance your browsing experience, understand how you interact with our content, and improve the overall performance of our site.

What are Cookies?

Cookies are small pieces of data stored by your web browser on your device when you visit a website. They serve various purposes, including remembering preferences, authenticating users, and tracking user behavior.

Why Do We Use Cookies?

We use cookies to provide a more personalized experience for our visitors. By storing information about your visits, we can improve the content and services we offer, making it easier for you to access what you need.

Essential Cookies

Essential cookies are necessary for our website to function properly. They include:

  • Session ID: This cookie helps us identify your browsing session and maintain continuity.
  • Login Persistence: We use these cookies to remember your login credentials so that you don't have to re-enter them each time you visit.

Session Cookies

These cookies exist only during your active browsing session. When the browser is closed, they are automatically deleted. Our website uses session cookies for:

  • Session Management: These help us manage your sessions and maintain continuity.
  • Cart/Order Tracking: If you add items to our virtual shopping cart or place an order, these cookies will remember it.

Persistent Cookies

These cookies remain on your device until they expire or are manually removed. Our website uses persistent cookies for:

  • Preference Settings: We use these cookies to store your language and other preference settings.
  • Marketing/Communication: These cookies help us personalize our marketing messages based on your behavior and interests.

Functional Cookies

Functional cookies enhance the usability of our site by remembering preferences such as font sizes, layout options, or custom color schemes. They also allow us to provide specific features like:

  • Accessibility Options
  • Custom Navigation

Analytics and Performance Cookies

These cookies collect information about how you interact with our website, including which pages are most visited, time spent on each page, and links clicked. We use this data to optimize content, improve user experience, and refine our marketing strategies.

Preference and Language Settings

We allow users to change their language settings or disable specific types of cookies through our "Cookie Preferences" tool. By changing these settings, you can influence how we collect information about your browsing habits.

Login/Session Continuity

Our website uses cookies to maintain login persistence across multiple sessions. This helps prevent the need for re-authentication each time you return to our site.

Device Recognition

We may use cookies or similar technologies (like device fingerprints) to recognize your device and tailor content based on its specifications, operating system, browser type, and other factors.

Security-Related Cookies

Security-related cookies are used by our website to:

  • Detect Suspicious Activity
  • Validate Login Credentials

Browser Storage Technologies

In addition to traditional cookies, modern browsers support various storage technologies like Web Storage (localStorage) or IndexedDB. Our website uses these technologies for storing specific data, like your login credentials.

Third-Party Integrations

We may integrate third-party tools on our site that require cookie access to function properly, such as:

  • Advertising Networks
  • Social Media Sharing Plugins

Marketing/Communication Preferences

By using cookies and other browser-based tracking technologies, we can tailor the marketing messages you receive. You have control over your preferences through settings in your device or browser.

Cookie Consent Management

Our website honors Do Not Track (DNT) signals from your web browser, allowing you to control how our site interacts with third-party services regarding non-essential cookies and data collection.

Browser Cookie Controls

Most browsers offer the option to clear browsing history, including all saved cookies. This can sometimes lead to issues with login persistence or cart contents. See "Clearing Cookies Below" for guidance on managing browser cookie settings effectively.

Impact of Disabling Cookies

Disabling essential or functional cookies may impact your user experience, as certain features won't be available without them. Persistent and non-essential types do not directly affect functionality but contribute to personalized marketing efforts.

Technical Diagnostics and Performance Optimisation

To continually improve the performance of our site, we monitor key metrics through aggregated analytics tools that collect data across users who have opted-in to non-essential tracking. This helps us:

  • Identify Technical Issues
  • Optimize Content Delivery Networks (CDNs) for Faster Loading Times

Clearing Cookies

While it's not always necessary to clear cookies manually, doing so may be beneficial if you've noticed an issue that cannot be resolved through our troubleshooting guides. Each browser has its own cookie management settings:

Browser-Specific Cookie Management:

  • Google Chrome
  • Mozilla Firefox

By understanding how we use cookies, you can make informed decisions about your browsing experience. If at any time you're unsure or would like to change cookie settings on our site, feel free to contact us via our helpdesk.